Reservation & Checking in
Check-in starts at 4pm.
Check-out time is 10AM
Is early check-in available?
Early check-in is not available at the moment. In cases of early arrival, you can leave your luggage in our storage until your check-in time. Please notify the hotel if planning on arriving early to drop off your luggage.
Is late check-out available?
Late check is available at a fee. Please inquire at the front desk if planning on checking out late.
Is reception open 24 hours?
Yes reception is open 24 hours.
Which languages are spoken at reception?
We speak English and Japanese.
Can I pay by credit card?
Yes. We take credit cards online and at the front desk.
What is your cancellation policy?
The following fees and charges are required for reservation cancellation.
*Cancellation policies may vary and be pre-determined for some accommodation plans.
◆ 2 days prior to the date of stay: 100%
Can I leave my luggage before check-in or check-out?
Yes, we'll keep it in our storage.
Are there rooms for more than one person?
Unfortunately no. All rooms are for one person.
Do the rooms come with a shower and bathroom?
No. There are gender-segregated communal showers and bathrooms.
Does the room come with a lock?
Unfortunately no. Due to regulations capsule hotels do not come with door locks. The pod comes with a safe for locking your valuables and you'll also get a private locker to lock up all other belongings.
Is there a safe?
Yes. All rooms come with a safe to lock up your valuables.
Where can I leave my luggage?
You can leave your luggage in your personal locker located on the same floor as your room.
For larger luggage that do not fit in your locker, we can keep them at reception so please inquire.
Facility & Amenities
What room amenities are available?
We have the full set: toothbrush and toothpaste, haircomb, facetowel, towel, razor for men, and (in showers) face cleansing oil, facewash, shampoo and conditioner.
Do you have internet connection?
Yes. We have free wi-fi.
Is there a lift?
Are pets allowed to stay?
Pets are not allowed in the hotel.
Can you smoke in the hotel?
You can smoke in the smoking area within the building, but you may not smoke anywhere else, including all of the rooms.
How do I get there from Narita airport?
BY METRO: Take the Keisei Narita Skyaccess line that directly connects to Asakusa line, no need to transfer. Get off at Ningyocho station, take the exit A6 elevator and you'll see our hotel to your left.
BY BUS: There is a Narita airport limousine bus that leaves the airport and stops at Tokyo City Air Terminal("TCAT") which is a five minute walk away from our hotel.
How do I get there from Haneda airport?
BY METRO: Take the Keikyu-Kuko line that directly connects to Asakusa line, no need to transfer. Get off at Ningyocho station, take the exit A6 elevator and you'll see our hotel to your left.
BY BUS: There is a Haneda airport limousine bus that leaves the airport and stops at Tokyo City Air Terminal("TCAT") which is a five minute walk away from our hotel.
What is the closest train station from your hotel?
Ningyocho and Suitengumae stations. We are 1 minute walk away from Ningyocho, and 5 minutes walk away from Suitengumae.
What metro lines are closest from your hotel?
Nngyocho has Asakusa line, Hibiya line. Suitengumae has Hanzomoline (that directly connects to Denentoshi-line)